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1. What Information We Collect

We collect personal information from you when you:
- Fill out a form on our website
- Submit a rental application
- Subscribe to our newsletter
- Respond to a survey
- Place an order or request a service

Depending on the activity, you may be asked to provide your name, email address, mailing address, phone number, or other relevant details.

2. How We Use Your Information

We use the information you provide for the following purposes:

- To improve our customer service: Your feedback helps us respond more effectively to your inquiries and service needs.
- To process transactions: Your personal data will never be sold, rented, or transferred to outside parties without your consent, except when necessary to fulfill a service or transaction you’ve requested.
- To manage promotions, surveys, or website features: From time to time, we may use your information to administer customer engagement programs.

3. Sharing Your Information

We do not sell or trade your personal information to outside parties. However, we may share your data with trusted third-party partners who assist us in operating our website, processing applications, or delivering services—provided those partners agree to keep your information confidential.

We may also release your data when required to:
- Comply with legal obligations
- Enforce our site policies
- Protect the rights, property, or safety of H-Estates, our users, or others

Non-personally identifiable data may be shared with third parties for analytics, advertising, or general business purposes.

4. Analytics and Tracking Tools

H-Estates uses third-party analytics tools such as Google Analytics and DoubleClick cookies to collect non-personal usage data. This may include:
- IP address
- Browser type
- Device ID
- On-site behavior
- Referring and exit pages
- Purchase or inquiry history

These tools help us understand user behavior to improve site performance and user experience. Data collected may be combined with information from other websites or services, in accordance with those third parties' privacy policies.
Opt-Out Options
You can manage or opt out of certain tracking and advertising features by visiting:
- Google Ad Preferences: https://adssettings.google.com/
- Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout

You may also control cookies through your browser settings or install ad-blocking extensions.

5. Legal Disclaimer

Information presented on our website is gathered from internal and external sources. While we make every effort to verify its accuracy, H-Estates does not guarantee the completeness or reliability of all content. Use of any material on this site is at your own discretion.

6. Your Consent

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.

7. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date below.

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Last updated: August 7, 2025